About Me

With 8 years of experience in the Software, Tech, and SaaS industries, I have had the opportunity to work on integrating technical solutions with strategic planning in Cloud, Security, and emerging technologies. My focus is on enhancing customer engagement, driving innovation, and optimizing processes to support operational efficiency. I value clear communication and collaboration, and I enjoy working with teams to encourage technology adoption and improve outcomes.

If you’re interested in exploring how technical solutions can meet your needs, please feel free to reach out. I’d be delighted to explore how we can work together to achieve your goals.

Experience

Senior Engineering Consultant | Enterprise Engineering

September 2020 - Present

  • Led the implementation and optimization of core technical products, achieving a 30% increase in customer satisfaction and improved product adoption.
  • Provided strategic guidance and technical support, resulting in a 60% improvement in employee satisfaction scores and a 15% reduction in operational costs.
  • Enhanced technical proficiency through innovative recruitment and training programs, cutting onboarding time by 50%.
  • Applied agile management practices to optimize operational effectiveness, improving financial health and resource allocation.
  • Played a crucial role in growing the company from 3 to over 100 employees, developing and driving strategies that supported significant organizational growth.

Technical Project Lead | Lean Tech

March 2018 – August 2020

  • Scaled the technical team by leading the hiring of over 150 developers and management staff, which supported a 30% growth in project execution capacity.
  • Improved strategies and operational efficiencies, leading to a 15% increase in efficiency and a significant reduction in overhead costs.
  • Strengthened brand visibility and reputation through effective strategic relations, increasing customer engagement metrics by 20%.

IT Business Development | Team International

January 2016 – March 2018

  • Achieved a 30% increase in client acquisition through strategic business development in the healthcare IT sector.
  • Hired diverse technical roles including developers, QA, and data analysts, significantly enhancing the IT team’s capabilities and supporting business growth.

Education & Certifications

Bachelor's Degree in Social Communication and Journalism

University Luis Amigo, Colombia

Certifications

  • Scrum Master | CertiProf
  • Business Management | Politecnico Colombia | 2018
  • Health Administration | Sena, Colombia | 2015

Extracurricular Activities